/* BBC Command Center — shared design system.
   One stylesheet for every Command Center page. Edit here, not per page:
   the old dashboard went bland partly because 12,183 lines of markup and CSS
   lived in a single file nobody wanted to open. */
:root{
  --bg:#FDFBF7; --surface:#FFFFFF; --surface-2:#FBF6EE;
  --ink:#2E241D; --ink-2:#5A4A3C; --muted:#8A7868;
  --line:#EDE3D6; --line-2:#E3D5C3;
  --terracotta:#C4643C; --terracotta-soft:#F6E5DC;
  --sage:#5F8A66; --sage-soft:#E6F0E5;
  --amber:#C98A1E; --amber-soft:#FBEED6;
  --clay:#BE4237; --clay-soft:#F9E2DF;
  --gold:#A8792F;
  --radius:16px; --radius-lg:22px;
  --shadow:0 1px 2px rgba(64,42,24,.05), 0 6px 20px rgba(64,42,24,.06);
  --shadow-lg:0 2px 6px rgba(64,42,24,.06), 0 18px 44px rgba(64,42,24,.10);
  /* Newsreader + Hanken Grotesk rather than the Fraunces/Inter pairing every AI-built
     dashboard reaches for. Newsreader is warm and editorial, which suits "balay";
     Hanken Grotesk is humanist rather than neutral, so numbers stay friendly. */
  --sans:'Hanken Grotesk',system-ui,-apple-system,'Segoe UI',sans-serif;
  --serif:'Newsreader',Georgia,'Times New Roman',serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  background:var(--bg); color:var(--ink); font-family:var(--sans);
  font-size:15px; line-height:1.5; -webkit-font-smoothing:antialiased;
  /* Warmth that scrolls with the page. A fixed decorative layer (background-attachment
     or a fixed ::before) painted over the content during capture and costs scroll
     performance on mobile, so it is deliberately not fixed. */
  background-image:
    radial-gradient(1100px 520px at 12% 0%, #FFF4E4 0%, transparent 58%),
    radial-gradient(900px 460px at 96% 2%, #F1EEFA 0%, transparent 52%);
  background-repeat:no-repeat;
}
.wrap{max-width:1180px;margin:0 auto;padding:0 20px 90px}
a{color:inherit}

/* ---------- header ---------- */
header.top{
  position:sticky; top:0; z-index:50; backdrop-filter:blur(12px);
  background:rgba(253,251,247,.82); border-bottom:1px solid var(--line);
}
.top-in{max-width:1180px;margin:0 auto;padding:14px 20px;display:flex;align-items:center;gap:12px;flex-wrap:wrap}
/* nav takes the slack and scrolls sideways rather than pushing the pill and
   Refresh onto a second row */
.top-in .brand{flex:none}
nav.os-nav{flex:1 1 auto;min-width:0;overflow-x:auto;flex-wrap:nowrap;scrollbar-width:none}
nav.os-nav::-webkit-scrollbar{display:none}
nav.os-nav a{white-space:nowrap}
.top-in .pill,.top-in .btn{flex:none}
.brand{display:flex;align-items:center;gap:11px;margin-right:auto}
.brand .mark{
  width:38px;height:38px;border-radius:11px;display:grid;place-items:center;font-size:19px;
  background:linear-gradient(145deg,var(--terracotta),#9E4A2A); color:#fff;
  box-shadow:0 4px 12px rgba(196,100,60,.28);
}
.brand h1{font-family:var(--serif);font-size:22px;font-weight:700;margin:0;letter-spacing:-.3px}
.brand p{margin:1px 0 0;font-size:11.5px;color:var(--muted);letter-spacing:.10em;text-transform:uppercase;font-weight:600}
.pill{
  display:inline-flex;align-items:center;gap:7px;padding:7px 13px;border-radius:999px;
  font-size:12.5px;font-weight:600;border:1px solid var(--line-2);background:var(--surface);color:var(--ink-2)
}
.pill .dot{width:7px;height:7px;border-radius:50%;background:var(--sage)}
.pill.stale{background:var(--amber-soft);border-color:#EBD5A4;color:#7A5A12}
.pill.stale .dot{background:var(--amber)}
.btn{
  border:1px solid var(--line-2);background:var(--surface);color:var(--ink);
  padding:8px 15px;border-radius:10px;font:600 13px var(--sans);cursor:pointer;transition:.15s
}
.btn:hover{background:var(--surface-2);border-color:var(--terracotta);color:var(--terracotta)}

/* ---------- section headings ---------- */
.sec{margin:38px 0 0}
.sec-head{display:flex;align-items:baseline;gap:12px;margin:0 0 15px}
.sec-head h2{font-family:var(--serif);font-size:28px;font-weight:700;margin:0;letter-spacing:-.4px}
.sec-head .sub{font-size:13px;color:var(--muted)}
.rule{height:1px;background:linear-gradient(90deg,var(--line-2),transparent);margin:9px 0 18px}

/* ---------- attention ---------- */
.attention{
  border-radius:var(--radius-lg); padding:22px 24px; margin-top:26px;
  background:linear-gradient(135deg,#FFF4EF,#FDECE6); border:1px solid #F2CDBE;
  box-shadow:var(--shadow);
}
.attention.calm{background:linear-gradient(135deg,#EEF6EC,#E6F1E4);border-color:#CBE1C6}
.attention h2{font-family:var(--serif);font-size:23px;font-weight:700;margin:0 0 3px;display:flex;align-items:center;gap:10px}
.attention .lead{font-size:13.5px;color:var(--ink-2);margin:0 0 16px}
.att-list{display:grid;gap:10px}
.att{
  display:flex;gap:13px;align-items:flex-start;background:rgba(255,255,255,.82);
  border:1px solid rgba(190,66,55,.16); border-radius:13px; padding:13px 15px;
}
.att .sev{
  flex:none;font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;
  padding:4px 9px;border-radius:6px;margin-top:1px
}
.sev-blocking{background:var(--clay);color:#fff}
.sev-decision{background:var(--amber);color:#fff}
.sev-watch{background:var(--surface-2);color:var(--gold);border:1px solid #E8D5AE}
.att .body{min-width:0}
.att .t{font-weight:650;font-size:14px;margin:0 0 2px}
.att .d{font-size:13px;color:var(--ink-2);margin:0}
.att .who{font-size:11.5px;color:var(--muted);font-weight:600;margin-top:4px}

/* collapsed (non-blocking) items: one scannable line, detail on click */
details.att-fold{display:block;padding:11px 15px;cursor:pointer}
details.att-fold summary{
  display:flex;align-items:baseline;gap:10px;list-style:none;flex-wrap:wrap;min-width:0
}
details.att-fold summary::-webkit-details-marker{display:none}
details.att-fold summary .t{margin:0;flex:1;min-width:180px;font-weight:650;font-size:14px}
details.att-fold summary .who{margin:0;font-size:11.5px;color:var(--muted);font-weight:600}
details.att-fold summary .sev{flex:none}
details.att-fold summary::after{
  content:"▸";color:var(--muted);font-size:12px;margin-left:auto;flex:none
}
details.att-fold[open] summary::after{content:"▾"}
details.att-fold[open] .d{margin:9px 0 2px}
details.att-fold .d{margin:0}

/* ---------- stat tiles ---------- */
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(168px,1fr));gap:14px}
.tile{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  padding:17px 18px;box-shadow:var(--shadow);position:relative;overflow:hidden
}
.tile::after{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--terracotta);opacity:.85}
.tile.ok::after{background:var(--sage)} .tile.warn::after{background:var(--amber)} .tile.bad::after{background:var(--clay)}
.tile .k{font-size:11px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--muted)}
.tile .v{font-family:var(--serif);font-size:34px;font-weight:700;line-height:1.05;margin:7px 0 2px;letter-spacing:-.6px}
.tile .n{font-size:12.5px;color:var(--ink-2)}

/* ---------- client cards ---------- */
.clients{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:16px}
.card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);
  box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column;transition:.18s
}
.card:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px);border-color:var(--line-2)}
.card-top{padding:17px 19px 14px;border-bottom:1px solid var(--line);display:flex;gap:13px;align-items:flex-start}
.avatar{
  flex:none;width:42px;height:42px;border-radius:12px;display:grid;place-items:center;
  font-family:var(--serif);font-weight:700;font-size:18px;color:#fff
}
.card h3{margin:0;font-size:15.5px;font-weight:680;letter-spacing:-.15px}
.card .meta{margin:3px 0 0;font-size:12px;color:var(--muted);line-height:1.45}
.badge{
  font-size:10px;font-weight:800;letter-spacing:.07em;text-transform:uppercase;
  padding:3px 8px;border-radius:5px;white-space:nowrap
}
.b-active{background:var(--sage-soft);color:#3E6B45}
.b-hold{background:var(--amber-soft);color:#8A6414}
.b-unconfirmed{background:var(--surface-2);color:var(--gold);border:1px solid #E8D5AE}

.services{padding:13px 19px;display:grid;gap:8px}
.svc{display:flex;align-items:center;gap:10px;font-size:13px}
.svc .lbl{width:74px;flex:none;color:var(--muted);font-weight:600;font-size:11.5px;text-transform:uppercase;letter-spacing:.05em}
.svc .state{display:flex;align-items:center;gap:7px;min-width:0;flex:1}
.sdot{width:8px;height:8px;border-radius:50%;flex:none}
.s-ok{background:var(--sage)} .s-warn{background:var(--amber)} .s-problem{background:var(--clay)}
.s-unknown{background:#C9BCAD} .s-quiet{background:#C9BCAD}
.svc .txt{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink-2)}
.svc .num{margin-left:auto;font-weight:700;font-size:12.5px;color:var(--ink);flex:none}

.bar{height:5px;border-radius:3px;background:var(--surface-2);overflow:hidden;margin-top:3px}
.bar > span{display:block;height:100%;border-radius:3px}

.card-foot{margin-top:auto;padding:12px 19px 15px;border-top:1px solid var(--line);background:var(--surface-2)}
.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{font-size:11.5px;font-weight:600;padding:4px 9px;border-radius:999px;background:var(--surface);border:1px solid var(--line-2);color:var(--ink-2)}
.chip.fix{background:var(--sage-soft);border-color:#CBE1C6;color:#3E6B45}
.chip.talk{background:#EDF1FA;border-color:#D3DDF0;color:#3D5580}
.quiet{font-size:12px;color:var(--muted);font-style:italic}

/* ---------- ring ---------- */
/* ring stacks above its label: side-by-side left too little width and broke words mid-word */
.ring-wrap{display:flex;flex-direction:column;align-items:flex-start;gap:4px;margin-top:8px}
.ring-wrap .n{line-height:1.35}
.ring{width:64px;height:64px;flex:none}
.ring .track{stroke:var(--line);stroke-width:9;fill:none}
.ring .val{stroke:var(--sage);stroke-width:9;fill:none;stroke-linecap:round;transition:stroke-dashoffset .9s ease}
.ring-num{font-family:var(--serif);font-size:19px;font-weight:700;fill:var(--ink)}

/* ---------- unverified ---------- */
.unver{
  background:var(--surface);border:1px dashed var(--line-2);border-radius:var(--radius);
  padding:17px 19px
}
.unver h3{margin:0 0 4px;font-size:14.5px;font-weight:680}
.unver p{margin:0 0 11px;font-size:12.5px;color:var(--muted)}
.unver .chips .chip{background:var(--surface-2)}

/* ---------- past ---------- */
details.past{margin-top:24px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:14px 18px}
details.past summary{cursor:pointer;font-weight:650;font-size:14px;list-style:none}
details.past summary::-webkit-details-marker{display:none}
details.past summary::before{content:"▸ ";color:var(--muted)}
details.past[open] summary::before{content:"▾ "}
.past-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:11px;margin-top:13px}
.past-item{background:var(--surface-2);border-radius:11px;padding:12px 14px;font-size:12.5px}
.past-item b{display:block;font-size:13.5px;margin-bottom:3px}
.past-item span{color:var(--muted)}

footer.foot{margin-top:44px;padding-top:20px;border-top:1px solid var(--line);font-size:12px;color:var(--muted);display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap}

@media (max-width:640px){
  .wrap{padding:0 14px 70px}
  .brand h1{font-size:17px}
  .sec-head h2{font-size:21px}
  .clients{grid-template-columns:1fr}
  .tile .v{font-size:26px}
}

/* ============================================================
   PAGE CHROME — shared across every Command Center page
   ============================================================ */
nav.os-nav{display:flex;gap:4px;flex-wrap:wrap;margin-left:auto}
nav.os-nav a{
  padding:7px 13px;border-radius:9px;font-size:13px;font-weight:600;
  text-decoration:none;color:var(--ink-2);border:1px solid transparent;transition:.15s
}
nav.os-nav a:hover{background:var(--surface);border-color:var(--line-2);color:var(--terracotta)}
nav.os-nav a[aria-current="page"]{background:var(--surface);border-color:var(--line-2);color:var(--terracotta)}

.back{
  display:inline-flex;align-items:center;gap:7px;margin:22px 0 0;font-size:13px;
  font-weight:600;color:var(--muted);text-decoration:none
}
.back:hover{color:var(--terracotta)}

/* ============================================================
   CLIENTS INDEX
   ============================================================ */
.client-row{
  display:flex;align-items:center;gap:15px;padding:15px 19px;text-decoration:none;color:inherit;
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow);margin-bottom:11px;transition:.16s
}
.client-row:hover{box-shadow:var(--shadow-lg);transform:translateY(-1px);border-color:var(--line-2)}
.client-row .avatar{width:44px;height:44px;font-size:19px}
.client-row .who{min-width:0;flex:1}
.client-row h3{margin:0;font-size:15.5px;font-weight:680}
.client-row .meta{margin:2px 0 0;font-size:12.5px;color:var(--muted)}
.dots{display:flex;gap:5px;align-items:center;flex:none}
.dots .sdot{width:9px;height:9px}
.client-row .go{color:var(--muted);font-size:15px;flex:none}
.group-label{
  font-size:11.5px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;
  color:var(--muted);margin:26px 0 11px
}

/* ============================================================
   CLIENT DETAIL
   ============================================================ */
.client-hero{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);
  padding:24px 26px;box-shadow:var(--shadow);margin-top:14px;display:flex;gap:18px;align-items:flex-start;flex-wrap:wrap
}
.client-hero .avatar{width:60px;height:60px;font-size:26px;border-radius:16px}
.client-hero h2{font-family:var(--serif);font-size:27px;margin:0 0 3px;letter-spacing:-.3px}
.client-hero .what{margin:0;color:var(--ink-2);font-size:14px;max-width:62ch}
.facts{display:flex;gap:20px;flex-wrap:wrap;margin-top:13px}
.fact .k{font-size:10.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--muted)}
.fact .v{font-size:13.5px;font-weight:600;margin-top:2px}
.fact .v a{color:var(--terracotta);text-decoration:none}
.fact .v a:hover{text-decoration:underline}

.guardrail{
  margin-top:15px;padding:13px 16px;border-radius:12px;font-size:13px;
  background:var(--amber-soft);border:1px solid #EBD5A4;color:#6E5210
}
.guardrail b{display:block;font-size:11px;letter-spacing:.08em;text-transform:uppercase;margin-bottom:3px}

.panels{display:grid;grid-template-columns:repeat(auto-fit,minmax(310px,1fr));gap:16px;margin-top:18px}
.panel{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow);padding:18px 20px
}
.panel h3{
  margin:0 0 13px;font-size:12px;font-weight:700;letter-spacing:.09em;
  text-transform:uppercase;color:var(--muted)
}
.panel .big{font-family:var(--serif);font-size:29px;font-weight:700;line-height:1.1;letter-spacing:-.5px}
.panel .sub{font-size:13px;color:var(--ink-2);margin-top:3px}

.listrow{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--line);font-size:13px}
.listrow:last-child{border-bottom:none}
.listrow .nm{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.listrow .ct{font-weight:700;flex:none}
.listrow .pct{font-size:11.5px;font-weight:600;flex:none;width:66px;text-align:right;white-space:nowrap}

.msg{
  padding:10px 13px;border-radius:11px;background:var(--surface-2);
  font-size:13px;margin-bottom:8px;border:1px solid var(--line)
}
.msg .when{font-size:11px;font-weight:700;color:var(--muted);letter-spacing:.05em;text-transform:uppercase}
.msg p{margin:3px 0 0;color:var(--ink-2);overflow-wrap:anywhere}

.empty-note{font-size:13px;color:var(--muted);font-style:italic}

@media (max-width:640px){
  .client-hero{padding:19px}
  .client-hero h2{font-size:22px}
  .panels{grid-template-columns:1fr}
  nav.os-nav{width:100%;margin-left:0;overflow-x:auto;flex-wrap:nowrap;padding-bottom:2px}
}

/* card is a link on Home — keep it looking like a card, not a hyperlink */
a.card{text-decoration:none;color:inherit;display:flex}
a.card:hover h3{color:var(--terracotta)}

/* ---------- column chart ---------- */
.cols{display:flex;align-items:flex-end;gap:7px;height:140px;margin-top:6px}
.col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;min-width:0}
.col .cval{font-size:11px;font-weight:700;color:var(--ink-2);margin-bottom:4px}
.col .cbar{width:100%;border-radius:5px 5px 2px 2px;min-height:4px;transition:height .5s ease}
.col .clab{font-size:10px;color:var(--muted);margin-top:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}

/* ---------- step funnel ---------- */
.step{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}
.step:last-child{border-bottom:none}
.step .num{
  flex:none;width:26px;height:26px;border-radius:8px;display:grid;place-items:center;
  font-size:12px;font-weight:700;background:var(--surface-2);color:var(--ink-2);border:1px solid var(--line-2)
}
.step .sj{flex:1;min-width:0;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.step .here{flex:none;font-weight:700;font-size:13px;width:44px;text-align:right}
.step .shr{flex:none;width:120px}

.big-pct{font-family:var(--serif);font-size:34px;font-weight:700;letter-spacing:-.6px;line-height:1}

/* a manual channel is deliberate human work, not a failed check */
.sdot.s-manual{background:#8A6BA8}