Social Media Manager & AI Operations Support Specialist
3
Years Experience
5
Client Companies
10
Services Offered
100K+
Followers Supported
5+
Clients
5+
Services
3yr
Experience
Kenz Lloyd D. Villaflores is a Social Media Manager and AI Operations Support Specialist with three years of experience across real estate, e-commerce, and digital startup environments. He's managed social media for brands with 100K+ followers and supported content operations that have contributed to companies with 3M+ YouTube views, bringing the same level of organization and commitment to every client he works with.
Kenz's work lives at the intersection of content and operations. He builds and maintains content calendar systems in Google Sheets, runs targeted lead generation through Apollo and Instant Data Scraper, manages CRM pipelines, and handles the operational workflows that keep business backends clean and accountable. He's comfortable inside Shopify for e-commerce operations, and equally at home managing social channels, writing AI-assisted captions, and tracking deliverables across multiple clients.
At BBC, Kenz supports clients who need someone to own their social presence and operational layer, a reliable hands-on partner who keeps things moving, tracks what matters, and brings systematic thinking to every task he takes on.
Core Skills
Position
Social Media Manager & AI Operations Support Specialist
Primary Category
Social Media · Business Operations
Client Industries
Real Estate · E-Commerce · Digital Startups · AI Companies
Experience
3 Years · Multi-Industry
Languages
English · Filipino
Companies Worked With
Cavalry Realty Group
Top Producer Investment Capital
Crown Limited Supply
All Ryze Operations
DuDilagent AI
Notable Reach
100K+ Followers · 3M+ YouTube Views Supported
Select a client to explore the work Kenz delivered, with category filtering inside each account.
Services Provided
Social Media Management
End-to-end account management, content calendar, scheduling, publishing, and brand consistency across platforms for 5 diverse clients.
Content Posting & Scheduling
Planned content pipelines, platform-optimized scheduling via Meta Business Suite, and consistent publishing cadence.
Lead Generation
Prospect research and list building using Apollo, Instant Data Scraper, and manual methods, targeted to each client's specific market.
Business Acquisition Research
Market research, competitor analysis, and target identification for business development, particularly in real estate and AI verticals.
CRM Support
Pipeline maintenance, contact management, and relationship tracking, keeping client databases organized and follow-up consistent.
Workflow Organization & Tracking
Custom Google Sheets tracking systems for deliverables, content schedules, leads, and operational tasks, built for clarity and accountability.
E-Commerce Operations (Shopify)
Product listing support, order management assistance, and platform maintenance for Shopify-based stores.
Real Estate Marketing Support
Listing content, agent branding support, property social content, and lead generation tailored to real estate clients.
AI & Research Tools
Creative Tools
Operations & Productivity
Platforms
Industries Served
The strategic frameworks, operational systems, and content philosophies behind Kenz's work.
01
Kenz builds content calendar systems in Google Sheets that plan weeks of content in advance, mapping posts by platform, date, format, and goal. This keeps publishing consistent and removes the reactive "what do we post today?" problem.
02
Uses Apollo for targeted prospect research and Instant Data Scraper for volume list building, then organizes leads into structured Google Sheets pipelines with status, source, and follow-up tracking built in from day one.
03
Custom tracking systems built in Google Sheets for every client engagement, deliverable logs, content schedules, lead databases, and operational task lists. Everything documented, nothing assumed, all accountable.
04
Uses ChatGPT to draft, refine, and batch social media captions that match each brand's voice and audience. Copy is always reviewed and adapted, AI accelerates output, human judgment controls quality.
05
Adapts content format, tone, posting cadence, and call-to-action to each platform's specific audience behavior, Instagram, Facebook, LinkedIn, and YouTube require different approaches, and Kenz applies each one deliberately.
06
Every task gets tracked. Every deliverable gets documented. Kenz approaches client work like an operations manager, systematically, with clear processes, consistent follow-through, and full visibility into what's done and what's next.
Kenz's tool stack is built around research, organization, and content, each tool serves a specific function in the way he manages clients and delivers work.
Apollo, Lead Research
Primary tool for B2B prospect research, used to find decision-makers, build targeted lead lists, and support outreach pipelines for real estate and business acquisition clients.
Instant Data Scraper
Used alongside Apollo for volume lead scraping, pulling contact data, business listings, and prospect information from web sources to fuel targeted outreach campaigns.
Google Sheets, Operations Hub
Kenz's primary operational tool, used for lead tracking, content calendars, deliverable logs, workflow documentation, and client reporting across every engagement.
ChatGPT, Content & Copy
Used for AI-assisted caption writing, content ideation, and copy drafting. Kenz uses ChatGPT to accelerate content production without sacrificing the brand's voice.
Canva, Design Support
Graphic design support for social media graphics, branded templates, and promotional materials, keeping visual content consistent and on-brand for each client.
Shopify, E-Commerce Ops
Used for e-commerce operations support, product listings, backend management, and operational tasks for Crown Limited Supply's online store.
5
Client companies across 4 different industries
100K+
Social media followers on brands Kenz has supported
3M+
YouTube views on platforms he has contributed to
3 yrs
Consistent experience in social media and operations
What Kenz Delivers
Best Fit Clients
Real estate agents and investment firms who need consistent social presence and research support. E-commerce brands who need operations managed without being micromanaged. Startups and digital companies who need someone to own the workflow and keep things organized.
Industries
Book a call with RJ to discuss whether Kenz is the right fit for your business. BBC matches every client personally, the goal is always the right person for the right role.
